Payment Methods

Payment Methods - Ex Scents

At Ex Scents (www.exscents.in), we strive to make your fragrance shopping experience as convenient and secure as possible. Currently, we offer a straightforward and reliable payment method: Cash on Delivery (COD).

Cash on Delivery (COD)

  • How it works: With our Cash on Delivery option, you can pay for your order in cash at the time of delivery. Once your selected fragrances arrive at your doorstep, you can hand over the exact order total to our delivery partner.

  • Benefits of Cash on Delivery:

    • Pay upon receipt: You only pay when you physically receive your order, providing you with peace of mind.
    • No online payment required: If you are not comfortable making online payments or do not have access to digital payment methods, COD offers a convenient alternative.
    • Simple and straightforward: No complex online transactions or entering sensitive financial information online is necessary.

  • Important Considerations for Cash on Delivery:

    • Ensure availability: Please ensure that you or a designated person is available at the provided shipping address to receive the order and make the cash payment at the time of delivery.
    • Exact amount: Please have the exact order amount ready in cash to avoid any inconvenience during the payment process. Our delivery partners may not always carry sufficient change.
    • Verification: Our delivery partner may request to verify your identity at the time of delivery. Please cooperate with them for a smooth handover.
    • Serviceable locations: While we aim to offer Cash on Delivery across most locations in India, there might be specific pin codes where this service is not currently available due to logistical limitations of our delivery partners. You will be informed during the checkout process if COD is not an option for your selected delivery address.

Why We Currently Offer Only Cash on Delivery:

As a growing business focused on providing authentic fragrances to our customers in India, we have chosen to initially focus on a payment method that offers broad accessibility and builds trust through a direct transaction upon receiving the product. We are continuously evaluating our services and may introduce additional payment options in the future to enhance your shopping experience further. We will notify our customers of any changes to our payment methods through our website and other communication channels.

Questions or Assistance:

If you have any questions or require further clarification regarding our payment method, please do not hesitate to contact our customer support team:

  • Email: Hello@exscents.in
  • Phone: +91 7259 507 265
  • Contact Form: Click Here 

Thank you for choosing Ex Scents. We appreciate your understanding as we currently offer Cash on Delivery and are committed to providing you with a seamless and trustworthy fragrance shopping experience.